City Hospital

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 Mediclaim Procedure

The Hospital has direct settlement arrangements for in-patient and day-cases with most of the medical insurance companies & Third Party Assurance (TPA). Please contact your insurance company/TPA before your admission to confirm your policy covers, your treatment at City Hospital & Research Centre, and to request a claim form. Please bring your completed insurance claim form with you. If you are insured through your employer's medical insurance scheme; you may need to have your claim form authorized by your employer before admission. If ineligible or expired policies are submitted, you will be asked to pay for your account in full and reclaim any available benefit from your insurers. Please note that should an account be rejected or not paid in full by the insurers, you are personally liable or the settlement of unpaid bills.

 Identification of Insured Person

  • For the purpose of identification Insurance Companies / TPAs shall provide each Insured Person an Identity Card bearing his / her recent photograph, (OR beneficiary’s signature but no photograph) name, period up to which Card is valid etc.

  • The Hospital shall identify the Insured Person seeking admission for treatment through the Identity Card issued by Insurance Companies / TPAs or when in doubt through other documents such as Passport, Income Tax PAN Card, and Voters ID card, Driving License or any other valid Photo Identity document that conclusively establishes the Identity.

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